Support
Zinology Pro Support
Need help with Zinology Pro? Contact Zinology Ltd and we'll help with account access, app issues, and privacy-related requests.
Email: info@zinologyacademy.com
Account access
If you're having trouble creating an account or getting into the app, email us with the address you used and we'll help you get unstuck.
Login issues
If you're having trouble signing in, tell us which sign-in method you used and what happened on screen so we can investigate quickly.
Privacy and data
For privacy questions, data access requests, or deletion requests, contact us at the same email address. Our privacy policy explains how Zinology Pro handles personal data.
Read the privacy policyDelete your account
If you can still access the app, you can start account deletion from Settings > Delete Account. If you can't sign in, email us and we'll help with your request.
View account deletion optionsWhat to include in your message
- Your studio email address.
- The device and platform you're using.
- A short description of the issue.
- Any screenshots or steps that help reproduce the problem.